Product · mentioned 9 times
AI customer service agent product made by Intercom that automates customer support and sales conversations for software companies.
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The a16z Show· 6 Nov
Eoghan McCabe returned as founder through the transition from Intercom to Fin.The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch· 5 Nov
Harry Stebbings says Fin's agentic business had to reach $100 million before it was material.Marketers of Technology· 4 Nov
Cello manages all its customers in Slack alongside Fin and email, which lets it use LLMs to assess customer performance in its products and feed suggestions and updates back into Slack.Y Combinator Startup Podcast· 29 Aug
Max Junestrand says Fin used to charge about $1 per solved customer ticket.Cheeky Pint· 14 Apr
Des Traynor described Intercom's agent Finn turning into a generic box on a website for doing things and understanding things, beyond customer support.