00:20:59 · Sridhar Ramaswamy
[00:20:59] S8: Tenex product. And until AI came along, we were not really ready for creating that 10x product, and that's a lot of the reason why it did not succeed as a company. And look, my company just was not as successful as might stay at Google. That's okay. I actually think that resilience, being able to deal with failure, is even more important than just succeeding. I'll tell you something. Every startup is an act of believing. It's also an act of madness because you think you can do something that other people have never done before. You need to have that kind of a belief. It's a little bit of a religious feeling. When we started Neeva, we wanted to build a product that was 10x better than Google. It's just that that is a very, very high bar. The product that we built was a little bit better than Google, but not really 10x better. And that was a lot of the issue that we had in distribution. In many ways, I consider ChatGPT to be the successor to Google in terms of information. I go to ChatGPT often because it can solve problems for me with a nuance that a Google search is never going to have. I sometimes take, you know, just pictures. My coffee grinder stopped working. I just took a picture of the grinder, put it in, you know, in chat GPT and said, hey, this is not working. What's the problem? And it told me probably that the top was not screwed on tight. I go and tighten the top and lo and behold, the coffee machine starts working. That is the modern search experience. And so my biggest message to founders is all of you need to believe that you can do something better. But you need to make sure that there is a compelling reason for users to want to use your product. At Snowflake, for example, I tell our PMs, our engineers, that the bar is faster, cheaper, better. Your product has to be one of these for it to truly succeed. Ideally, all of it. I think core principles remain the same, that it's about creating value, whether it's for consumers or for enterprise customers. I think what these technologies all do is they disrupt how value is created. I think making sure that their products are leveraging whatever is coming out today with the best models into their product, into how they think about creating value, is going to be really, really important.
00:23:34 · Sridhar Ramaswamy
Ten years from now, if Snowflake were to become an iconic company like a Google or an AWS, I could not be happier. Hope I'm around for that time to actually see it. That's the collective aspiration that we are driving towards. We want to be a company that truly makes a difference to all of the enterprises that are out there. Snowflake's mission is to use the power of data and AI to help every enterprise realize its full potential. And in ten years, I hope we are well on our way to doing this for most companies on the planet. First of all, failure is hard. It's a little bit like, you know, like a deep gash or scratch that you get. You can deal with it. It is still hard. But I think dealing with it makes us try harder. It makes us appreciate success a whole lot more. Yes, Neeva failed, but out of that failure came all the seeds that were there that are necessary to make Snowflake an amazing company in AI. The team that built search at Neeva built search at Snowflake. The team that built our AI mode in Neeva is the one that's building Cortex and Snowflake Intelligence, which are the successors and the future of where Snowflake is going. Every failure has important lessons, but it is important to accept failures, accept that you are human, but also accept and internalize that you are more than your failures. I tell people, I tell my children, I tell myself that we are more than our successes and we simultaneously are also more than our failures. Having that strong conviction in who you are as a person, I think just makes you believe in life and makes you act with purpose as you get things done. And honestly, you cherish your successes even more because you understand that it is something amazing and unusual.
00:26:03 · S9, S10, S6, S11
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00:26:58 · S9, S5, S12
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