00:00:00 · S0, S1, S2, S3, S4
Ad[00:00:00] S0: This episode is brought to you by Indeed. You're ready to level up your business, but the pressure to find the right person to make that happen is intense. Indeed Sponsored Jobs can help carry the load. It boosts your job post to help it reach quality talent fast. Cut through the chaos with Indeed sponsored jobs. Get a $75 sponsored job credit at indeed.com/podcast. Terms and conditions apply. Hiring now? Then this is a job for Indeed sponsored jobs. Ad[00:00:30] S1: Your sausage McMuffin with egg didn't change. Your receipt did. The sausage McMuffin with egg extra value meal includes a hash brown and a small coffee for just $5. Only at McDonald's for a limited time. Ad[00:00:42] S2: Price and participation may vary. Promotion pricing may be lower than meal pricing. Ad[00:00:45] S3: Sam's Club is the club for every holiday club. Guess who's joining the club this season? Walmart Plus. Yep. Sam's Club Plus membership now comes with Walmart Plus at no extra cost. Two memberships, one great price. Just a $120 a year can save you time and over $700. Wanna get in on the membership duo of the century? Visit sam'sclub.com. Come join us. Sam's Club. Ad[00:01:06] S4: Annual plan only auto renews TNC apply estimate based on average combined Walmart Plus and Sam's Club Plus savings among members of both for one plus year versus nonmember or club member pricing slash fees excludes membership fee. See Walmart Plus terms and Sam's Club terms for more info.
00:01:06 · S4, S5
Ad[00:01:06] S4: Annual plan only auto renews TNC apply estimate based on average combined Walmart Plus and Sam's Club Plus savings among members of both for one plus year versus nonmember or club member pricing slash fees excludes membership fee. See Walmart Plus terms and Sam's Club terms for more info. Ad[00:01:15] S5: The Vuori core short moves with you. With everyday versatility and classic athletic fit. It's the one short for everything your day brings. Invest in your happiness and get 20% off your first purchase at vuori.com/coretwenty. That's vuori.com/kore2zero. Exclusions apply. Visit the website for full terms and conditions.
00:01:45 · Jina Kim
[00:01:45] S6: You know, as a leader, you might think, Oh, I've been there. I've done that. I know everything. You don't know everything. You never know when you're going to need help. You don't know when you're going to fail. You are still going to learn from everyone. In a way, for you to be a better leader, you need to course correct right away. Unless you make that correction as soon as possible, it could be like a decision that fails your startup. Hi. My name is Jina Kim, and I worked in Silicon Valley for about ten years. I started out as employee number four at Carta, you know, as an operations manager. And I also help with customer support, customer success, and I built that team from ground up. By the time I left, Carta was $8,000,000,000 in terms of valuation. We had about 1,000 employees. What I focus on is helping startups grow in terms of customer journey and go to market strategy and helping them also with just growing their customers. I think this was back in 2016 when eShares was still growing. One feedback that I got was actually from Henry and he said that in a company survey, someone wrote, I don't want to work with Jina. And I really thought of it. And at first, it was very hurtful because as employee number four, I thought, okay, I'm doing my best to make eShares successful. Why is it that this person is not feeling that I'm doing that? And I kind of thought back to like what the things that I did. And I looked at my Slack messages and I realized communication is a problem. We were getting to the point where we were bigger and certain messages that I was sending to the product team seemed like I was ordering them what to do using my influence as employee number four. That's when I realized, okay, I shouldn't take any of these human relationship for granted because success is not permanent. You never know when you're going to need help. You don't know when you're going to fail. You know, as a leader, you might think, Oh, I've been there. I've done that. I know everything. You don't know everything. You are still going to learn from everyone. You get a new intern that came in straight out of college.
00:03:59 · Jina Kim
There's something that you are going to learn from that person because I think a lot of founders, yeah, they think that, okay, even if like they made a mistake, they kind of have to like go with their own vision and keep going that wrong path. But when you think about it, everyone already knows that the mistake has been made. In a way, for you to be a better leader, you need to course correct right away. Unless you make that correction as soon as possible, it could be like a decision that fails your startup. You never know. Like, some people might have really great solutions, but they might not be telling you because they're an introvert or because they're scared to speak up. And by creating this collaborative environment, you might actually have a better result. One thing that I learned at Carta is that as a manager, you're the one who's doing the toughest job. So at Carta, what we would say is like when you get promoted, people don't say congratulations. They say I feel sorry for you. So the reason why a leader should take on the toughest job is because that's the only way you'll get the respect of your team, especially at a startup. If you're just directing your team members to do what's needed, they'll do like literally just a 100% of what they need to do. But at a startup, you really... Everyone needs to put in a 120%. And so that motivation factor is so important. For me, my leadership skill style, I want to listen to the people I work with, and I want to have that genuine connection with them. I don't want to say I know everything and you need to do it my way. Even as like a customer success leader, I want... During my one on one with my team members, I ask them.
00:05:45 · S0, S1, S2, S3, S4
Ad[00:05:45] S0: This episode is brought to you by Indeed. You're ready to level up your business, but the pressure to find the right person to make that happen is intense. Indeed sponsored jobs can help carry the load. It boosts your job post to help it reach quality talent fast. Cut through the chaos with Indeed sponsored jobs. Get a $75 sponsored job credit at indeed.com/podcast. Terms and conditions apply. Hiring now? Then this is a job for Indeed sponsored jobs. Ad[00:06:15] S1: Your sausage McMuffin with egg didn't change. Your receipt did. The sausage McMuffin with egg extra value meal includes a hash brown and a small coffee for just $5. Only at McDonald's for a limited time. Ad[00:06:27] S2: Price and participation may vary. Promotion pricing may be lower than meal pricing. Ad[00:06:30] S3: Sam's Club is the club for every holiday club. Guess who's joining the club this season? Walmart Plus. Yep. Sam's Club Plus membership now comes with Walmart Plus at no extra cost. Two memberships, one great price. Just a $120 a year can save you time and over $700. Wanna get in on the membership duo of the century? Visit sam'sclub.com. Come join us. Sam's Club. Ad[00:06:51] S4: Annual plan only auto renews TNC apply estimate based on average combined Walmart Plus and Sam's Club Plus savings among members of both for one plus year versus nonmember or club member pricing slash fees excludes membership fee. See Walmart plus terms and Sam's Club terms for more info.
00:06:51 · S4, S7
Ad[00:06:51] S4: Annual plan only auto renews TNC apply estimate based on average combined Walmart Plus and Sam's Club Plus savings among members of both for one plus year versus nonmember or club member pricing slash fees excludes membership fee. See Walmart plus terms and Sam's Club terms for more info. Ad[00:07:00] S7: Fall has never looked or tasted this good. Sweetgreen's fall harvest menu is back with seasonal favorites dressed to impress and made to be devoured. Warm roasted sweet potatoes, crisp apples, maple glazed brussels, and crave worthy flavors in the autumn harvest bowl, maple glazed salmon plate, and roasted bacon brussels side. The season's most desirable menu has returned to Sweetgreen, featuring Fall's best dressed. Make your move. Order on the Sweetgreen app.