Tech Talks Daily
00:35:12 · Dan Lifshits
[00:35:12] S1: I think that there is a lot of directions. It's it's a great question. To be honest, I think the jury is out, and I think there's a lot of people, leading the thesis. I think that the future of the world remains very undecided to some extent in that dimension. But I think that everyone realizes that, as the service I think becomes a bit more of a commodity service, then obviously the next, obvious, implication that will happen is that the services would start and should start becoming cheaper, effectively ensuring that they become just much more accessible to the broader audience. Right? So for example, kind of I might not know the details of some of the industries and applications that well, but I'm seeing obviously also a lot of AI relapse activity in the likes of, legal space and accounting firms and the others where, for example, kind of there is an amazing another company kind of, let's say, kind of called low high for... That is like doing an AI roll up of law firms in The UK and in The US. And I think for consumer law, and I think that from, how kind of I understand that is that kind of a lot of basic, law requests do still require kind of a lawyer effectively kind of looking into your case, providing some judgment, etcetera etcetera. And becoming a lawyer is expensive. So meaning that kind of getting some advice also becomes sometimes prohibitively expensive. Should you be able to resolve some of the things with technology and should you make it much cheaper, then effectively the price point gets lower and then you can start serving a much bigger audience of customers just because your service becomes so much more accessible. Right? So I think that this is, for example, one of the directions into where this all can go. That effective without getting more efficient, it just ends up with, better customer service and serving more customers eventually because the service becomes more accessible. Another dimension where it can go is that, now that, some of the kind of people have more of the time to spend with the customers, I think that you have an opportunity to upsell a lot of additional services on top of that. So rather than, for example, if you talk about our case, then it's just a property management company.
00:37:17 · Dan Lifshits, Neil C. Hughes
Why don't you, for example, on top of that also upsell with a kind of rent guarantees and zero deposits and some additional kind of products and fintech offerings to the landlords. So that effectively... Imagine that historically, effectively, the property manager has been rather just like property managers. But what if the letting agents, as in general, move away from just kind of becoming just a property manager fixing the kind of toilet leaks as you mentioned, to just becoming much more of like wealth manager, really looking after the kind of the asset of the landlord where kind of usually owning the property is one of the most precious assets that you kind of own in your life. So then kinda why not the property manager is getting to be a bit more upskilled to become really like a wealth manager, just like property focused wealth manager for the landlord, where kind of as we discussed the bathroom and toilet leaks and kind of the collecting the rent and reconciliation just happens semi automatically by the kind of system and technology. Right? So I think that there are different directions where it could play out, and I think that the jury's out, really. But I think that all paths of the future are more than possible. Incredibly exciting times. [00:38:26] S0: I would urge anyone listening to check you guys out. And on that side of things, for people that are listening that are intrigued by everything we've talked about today, they wanna find out more information, connect with you or your founders. Where would you like me to point everyone listening?
00:38:26 · Neil C. Hughes, Dan Lifshits
[00:38:26] S0: I would urge anyone listening to check you guys out. And on that side of things, for people that are listening that are intrigued by everything we've talked about today, they wanna find out more information, connect with you or your founders. Where would you like me to point everyone listening? [00:38:41] S1: I think that the easiest way to get me out is LinkedIn, to be honest. Yep. But equally, feel free to check out at valley.group at any point of time, and I think that you'll find all the contact information of ourselves on the website as well. [00:38:55] S0: Awesome. Well, I'll have links to everything you mentioned there, and there's so much going on here. And I love how you've demystified today how AI roll ups are reshaping both venture and private markets and the global services economy. And it's also almost on the verge of being rebuilt with AI and so much scope there. I'd be interested in, hearing from people listening their takeaways, their insights, what they're seeing out there at the moment. But more than anything, just thank you for sharing your incredible story. Really love talking with you today. [00:39:24] S1: Thank you. Thank you. Thank you, Neil, for having me. My pleasure. One of the things
00:39:24 · Dan Lifshits, Neil C. Hughes
[00:39:24] S1: Thank you. Thank you. Thank you, Neil, for having me. My pleasure. One of the things [00:39:28] S0: that really stayed with me after our conversation today was this idea that some of the biggest AI opportunities doesn't necessarily come from building something entirely new. It can come from taking old, messy, human heavy industries and rebuilding the operating model around better systems. And Dan made a strong case today that this is far more than just cutting costs or adding automation for the sake of it. The real opportunity here is improving service, freeing people from repetitive admin, and creating businesses that can move faster while still feeling more responsive to the people that they serve. And there's also that bigger question running through this episode. If AI roll ups continue to gather pace across property, legal, accounting, and other service sectors, are we looking at a passing trend or the early shape of how a huge part of the economy will be rebuilt over the next few years? I'll leave links in the show notes so you can learn more, but I'd love to know more about what you think. Is this the future of service businesses, or are we just seeing the very first chapter? Techtalksnetwork.com. If you'd like to contact me, I'll be over there. And please connect me on social. Send me a DM there. But that's it for today. A lot to marinate on, so take that away. Have a little think, and let me know what you've took away from the conversation today, and I will return to your ears bright and early tomorrow. Speak with you then. Bye for now.