Company · mentioned 129 times
AI customer service company co-founded by Bret Taylor that builds conversational AI agents for businesses to serve their customers.
The Frontier with Brendan Foody· 5 Nov
Brendan Foody says most large companies use Cowork or ChatGPT directly while many startups build their own harnesses, citing Sierra posting about it, and that Mercor has its own harness.Fintech Leaders· 5 Nov
Navan serves AI companies including Anthropic, OpenAI, Cursor, Harvey and Sierra.London Fintech Podcast· 4 Nov
Shopify works with Poppy, a protocol that came from Sierra for identifying agents.The Pomp Podcast· 4 Nov
Michael Tannenbaum says Figure partners with Sierra and uses the customer service product Decagon, using best-in-class vendors to lower costs and improve customer support.The Official SaaStr Podcast: SaaS | Founders | Investors· 4 Nov
Jeanne DeWitt Grosser contrasts Vertex with agentic support companies that run equivalent workflows with 150 engineers at dramatically higher costs.